| Lifetime Powertrain Warrenty. |  |
LIFETIME ON THE ROAD. NOTHING LESS.
The Chrysler Lifetime Powertrain Limited Warranty is the first of its kind to be offered by any automaker. Ever. Because with this warranty, you're covered, and it lasts for as long as you own your vehicle.
OUR LIFETIME POWERTRAIN LIMITED WARRANTY IS THE ICING. OUR VEHICLES ARE THE CAKE.
The big news is that this powertrain limited warranty applies to the vast majority of our great new Dodge vehicles.* Need a tough Dodge Ram truck* for your job? You've got the peace of mind of knowing that our powertrain warranty is always there to keep you working.
THE NEXT STEP IS SIMPLE. GET TO YOUR DODGE DEALER TODAY.
The only difficult decision you have to make is picking which great vehicle you want. For more information, visit your local dealer.
NEW CHRYSLER LIFETIME POWERTRAIN WARRANTY CUSTOMERS -- Q&A
* Q1: How do I know if I’m covered by the new Chrysler Lifetime Powertrain Warranty?
* A1: You're covered if you're the first registered vehicle owner – retail or lease – in U.S., Puerto Rico and The Virgin Islands. This applies to 2009 model year vehicles. As well as 2006, 2007 and 2008 model year vehicles purchased on or after July 26, 2007.
* Q2: What does the new powertrain limited warranty include?
* A2: The Chrysler Lifetime Powertrain Warranty covers the cost of all parts and labor needed to repair covered powertrain components – engine, transmission and drive system – on most new Chrysler, Jeep and Dodge vehicles.
* Q3: What powertrain parts and components are covered?
* A3: Gasoline engine, transmission and drive systems (FWD, AWD, RWD or 4WD).
* Q4: Are there specific provisions to the new warranty?
* A4. In order to maintain the Chrysler Lifetime Powertrain Warranty, you must have a powertrain inspection performed by an authorized Chrysler, Jeep or Dodge dealer once every 5 years. This inspection, performed at no charge, must be made within 60 days of each 5-year anniversary of the warranty start date of the vehicle. It is your responsibility to perform preventative maintenance on your vehicle. You’re strongly encouraged to follow the instructions contained in the Scheduled Maintenance Service guidelines in your Owner’s Manual.
* Q5: When does the new warranty coverage take effect?
* A5: The Chrysler Lifetime Powertrain Warranty begins at the end of the 3-year/36,000-mile Basic Limited Warranty.
* Q6: Why did Chrysler change its warranty coverage?
* A6: Our confidence level in our vehicles is very high. Our dealers are telling us that our products are the best quality they've seen in a very, very long time – maybe ever. So, we'd like to take this level of confidence and share it with you, our customers. This new powertrain warranty demonstrates our commitment to you as a Chrysler, Jeep or Dodge customer and the confidence we have in our ability to produce quality, reliable and durable vehicles. We want you to feel that same confidence.
* Q7: Are any Chrysler vehicles excluded?
* A7: Vehicles that are not covered under the new Lifetime Powertrain Warranty include SRT models, Diesel vehicles, Sprinter models, Ram Chassis Cab and certain fleet vehicles.
* Q8: What about second owners of the vehicle?
* A8: Subsequent owners or lessees, even if they are within the same family or business, are not covered. Successor business entities or persons to whom the vehicle is transferred by operation of law are also not covered. Chrysler offers extended service contracts for purchase for second owners of Chrysler, Jeep and Dodge vehicles.
* Q9: Why did you choose to make this program non-transferable?
* A9: Our internal research data confirmed that the transferability take rate (available on the 7-year/70,000-mile warranty program) was low. We are providing peace-of-mind to the original owner who made the investment in our Chrysler product. Our competitors, Hyundai/KIA/Mitsubishi that offer what was considered the benchmark in long-term powertrain warranty (10 years/100,000 miles), only extend it to the original owner. With the announcement of the Chrysler Lifetime Powertrain Warranty, Chrysler will be the new benchmark in long-term powertrain warranty.
* Q10: How does your new lifetime powertrain warranty coverage compare to your competitors?
* A10: We are the first and only OEM to offer a lifetime powertrain warranty.
* Q11: What is different from your 7-year/70,000-mile powertrain warranty to the new Chrysler Lifetime Powertrain Warranty?
* A11: The 7/70 warranty included a deductible per repair visit, and coverage was transferable for a fee of $150. The new lifetime warranty has no deductible and is not transferable.
* Q12: Is towing included in the new Chrysler Lifetime Powertrain Warranty program?
* A12: No. Our research indicates that most consumers have independent towing service plans such as AAA.
* Q13. Are Mexico, Canada and International markets offering the new Lifetime Powertrain Warranty?
* A13: No. This is a U.S. program only.
* Q14: Is this just a marketing promotion to drive traffic to your dealerships?
* A14: No. This demonstrates our commitment to improved quality on all our vehicles. This isn't a rebate or financing incentive. We stand behind our products with capital investment in facilities and technology. Our warranty programs exemplify our investment in powertrain. It's a move of strength.
* Q15: What does 'lifetime' mean?
* A15: Lifetime means lifetime.
For more information on this program please enter your information below!
Getting Here is Easy!
Austin, San Antonio, Boerne, New Braunfels, San Marcos, and the rest of the Texas!: Finding our dealership is also easy! We are Located only 12 miles from the San Antonio city limit heading east on Interstate 10 at the intersection of highways 46 and 90 in Seguin, Texas.
South San Antonio: From south San Antonio, head west on I-10 and exit highway 46 (#607) and take a right at the light. We are located a half mile down 46.
North San Antonio: From north San Antonio, take south 1604 to I-10 and head east. Exit highway 46 (#607) and take a right at the light. We are located a half mile down 46.
Austin: Take south I-35 from Austin to New Braunfels. Exit highway 46 (#189) and turn left. Continue south on 46. Pass under I-10 and we are on your right.
New Braunfels: From New Braunfels, head south on Highway 46. Pass under I-10 and we are on your right.
San Marcos: From San Marcos, head south on I-35 to New Braunfels. Exit highway 46 (#189) and turn left. Continue south on 46. Pass under I-10 and we are on your right.
Boerne: From Boerne, take 46 south towards New Braunfels. Turn left at loop 337. Continue around loop 337 in New Braunfels. (337 turns into 46 again) Continue south on 46. Pass under I-10 and we are on your right.
OR:
Click here for a map (go to "click for directions" for a map from your house).
