Our number one priority is to make your buying experience as easy as possible. As one would expect, this mentality when approaching our customers creates results. Whether it is from sales or service, we are proud of these results and are happy to share why we really are the best dealership for all your automotive needs.

Austin, San Antonio, Boerne, New Braunfels, San Marcos, and the rest of the Texas!: Finding our dealership is also easy! We are Located only 12 miles from the San Antonio city limit heading east on Interstate 10 at the intersection of highways 46 and 90 in Seguin, Texas.

South San Antonio: From south San Antonio, head west on I-10 and exit highway 46 (#607) and take a right at the light. We are located a half mile down 46.

North San Antonio: From north San Antonio, take south 1604 to I-10 and head east. Exit highway 46 (#607) and take a right at the light. We are located a half mile down 46.

Austin: Take south I-35 from Austin to New Braunfels. Exit highway 46 (#189) and turn left. Continue south on 46. Pass under I-10 and we are on your right.

New Braunfels: From New Braunfels, head south on Highway 46. Pass under I-10 and we are on your right.

San Marcos: From San Marcos, head south on I-35 to New Braunfels. Exit highway 46 (#189) and turn left. Continue south on 46. Pass under I-10 and we are on your right.

Boerne: From Boerne, take 46 south towards New Braunfels. Turn left at loop 337. Continue around loop 337 in New Braunfels. (337 turns into 46 again) Continue south on 46. Pass under I-10 and we are on your right.

Click here for a map (go to "click for directions" for a map from your house).

Girl Looks Good in a Dodge

"This was my first vehicle buying experience and I have to say that Wyatt Arp Chrysler Dodge made it a memorable one. Everything moved so smoothly and was done before I knew it. From looking at the ad in the paper to driving my new truck off the lot, I was totally satisfied with my experience. I will definitely be buying my next truck there!"

Quick and Easy

"I have shopped at many dealers before and Wyatt Arp was by far the best. The salesman and I quickly agreed to a price I was done and driving my new car before I knew it! I still can't believe how easy it was to buy a car there. This was by far the best car buying experience I have ever had."

A Big Family

" Wyatt Arp Chrysler Dodge helped us find the perfect vehicle for our large family. We couldn't believe how easy it was to get a price, obtain financing and drive away in exactly what we were looking for. We will definitely be buying our next car there."

Big Sister in a Cool Car

"I needed an affordable car that I could look good riding around in. Not only did Wyatt Arp Chrysler Dodge have the perfect car for me, but they also gave me a perfect price and did it in record time! I never knew how easy things could be. I wish all car dealers were as honest and straightforward as Wyatt Arp Chrysler Dodge!"

 

A Commitment to Excellence, a Commitment to the Customer

Wyatt Arp Chrysler Dodge is honored to be a Five Star Dealership. The Five Star designation is the highest recognition Chrysler Motors LLC can award a dealership for excellence in customer service. It's their way of acknowledging a dealership's ongoing commitment to improving the customer's experience.

Certification - Five Star Dealers Meet Chrysler LLC's Requirements

Five Star dealerships are required to follow a strict set of training, facility and process requirements - all designed to put you, the customer, first. In fact, Chrysler LLC only grants this status to dealerships that consistently meet Five Star score standards on Customer Surveys. And these standards are rigorously monitored and maintained. Chrysler LLC personnel validate dealership compliance annually. Maintaining Five Star status is a continual process that requires self-evaluation and ongoing reviews by Chrysler LLC. If a dealership is not compliant, the de-certification process begins and status is revoked.

What the Five Star Designation Means for You

What does Five Star status mean for you? Quite simply: The best in customer service. Continual employee education and the ongoing evaluation of dealership processes are required to achieve and maintain Five Star status. Dealership managers, customer contact staff and technicians must all achieve individual Five Star certification by attending training courses specifically related to their job. Training includes product information, vehicle diagnostics and repair. Dealer principals, management teams and their employees must attend Five Star Process Workshops where they compare their dealership's practices to the highest industry standards. From mandatory classes to education workshops, everything Five Star Employees learn is designed to help them provide you with a satisfying dealership experience.

Service with Follow Through

Five Star service doesn't end when you leave the dealership. After your visit, the dealership must contact you within seven days to make sure that your sales or service experience was a satisfactory one. It's how we learn what we're doing right, and what we can improve on.

Five Star status means a lot to us, and we want to make sure it does to you too!

You can visit our Chrysler built Five Star page here.

If you have any additional questions about the Five Star process, please call 1-877-745-STAR.

Because we are a Five Star dealer, Chrysler measures how satisfied our customers are with the process in sales, as well as service. The results are then sent to the dealership to let us know what we need to improve on. Our Dealership has performed above and beyond the the average of other Chrysler Five Star dealers. (Which says alot since Five Star dealers are the best of the best!)

Sales: 98% positive*

 

Service: 95% positive*

*12 month average as of July 2008